Where Technology and Services Converge.

Verint

Verint: The Leader in Workforce Optimization Software

Verint^® is the worldwide leader in enterprise workforce optimization (WFO) software. As the market's first 5th-Generation WFO solution, Verint's unified
Impact 360^® Workforce Optimization™ suite enables organizations of all sizes to capture, analyze and act on customer and market intelligence to optimize customer experiences through quality monitoring, recording, analytics, workforce management, performance management, eLearning, coaching and more. With over 500 patents in innovation investments, and ranking in the top 20% of all software companies, Verint is used by over 10,0000 organizations around the globe, helping to improve the entire customer service delivery network. Verint pioneered speech analytics for contact centers and, today, continues to lead the industry in IP recording solutions.

Adtech: Ensuring the Most From Your Verint Investment

Adtech™ has been delivering Verint solutions for more than a decade using our unparalleled Verint expertise and superior support capability. Adtech is a long-term valued Verint partner and continues to serve as a leading turn-key provider of the Verint offering through quality assurances and competitively priced, robust solutions on every project.

Using proven, standardized professional services methodologies, Adtech has performed thousands of Verint installations worldwide and is highly trained in the complexities of integrating and supporting specialized software, hardware engineering, manufacturing, professional services, telephony, training, global support and end-to-end integration.

Adtech manufactures Verint application-specific hardware, and combines that with professional services and superb customer support to deliver a one-source hardware + software + services solution for our customers. The partnership between Verint and Adtech is why many Verint customers choose Adtech as their total solution provider. Simply put, Adtech is the industry leader and the sure bet for all aspects of your mission-critical Verint investment.

Getting started with Adtech is easy. Adtech offers Verint demonstrations upon request, Verint experts standing by to immediately evaluate and recommend the ideal configuration, prompt and thorough quotations, and on-site implementation typically within 4-6 weeks for the Verint solution. Verint customers can rest assured they are in good hands given Adtech's 10+ year Verint partnership and expertise. After installation, Adtech remains your valued business partner to ensure you maintain the lowest total cost of ownership (TCO) through ongoing training, annual consulting, and hardware and software upgrades.

All information is based on Verint's 5th-Generation, Impact 360^® Workforce Optimization Suite.

Verint

“"Their high level of expertise means they play a valuable part in the Endemol IT organization, acting as a virtual part of the team."” Mark Cotterel Head of IT Endemol London,

“"Adtech takes the time to fully understand our business and the challenges we are facing."” Subhash Sreedharan Head of IT Dreams High Wycombe, England

“"Adtech's communicative approach ensures that our importance as a customer is never to be underestimated."” Paul Newman Head of IT LeasedriveVelo Wokingham, England

“"Adtech provided excellent service beginning with the installation of our Verint applications, and has been a valued partner ever since."” Kevin Keehan Senior IT Manager Level One Greer, SC USA

“adtech rox” julie smith Bosch Security Systems Nürnberg, Germany

Does Adtech provide any service to monitor my entire system, including my Verint applications?

Yes. Adtech offers a revolutionary managed service called Global Monitor which predicts, isolates and diagnoses problem occurrences and anticipates capacity shortfalls for your entire system. Read more about Global Monitor here.
How can Adtech add value to my Verint purchase?

Today, Adtech offers every type of service you need for your Verint solution and for more than ten years, Adtech has successfully delivered complete, total solutions. From first class implementation, consulting, hardware configuration, to our 24/7 customer care teams, Adtech helps ensure your Verint solution is running most efficiently with little interruption to your business. Adtech reduces your up-front hardware investment by offering platforms that take up less rack space at a price not matched by other vendors. Our in-house design and manufacturing capabilities combined with our world-class expertise in computer telephony integration, makes Adtech the worldwide leader in providing quality “start to finish” solutions.

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