Verint Workforce Optimization

 

Verint Workforce Optimization

Unify All Your Contact Center Functions With One Single Solution

Verint Workforce Optimization

Verint Workforce Optimization™ suiteenables organizations of all sizes to record, capture, analyze and act on the voice of the customer to optimize customer experiences, providing unprecedented visibility into the contact center and customer processes through the following Verint Workforce Optimization applications:

With more than 15 years of Verint expertise, Adtech Global has mastered the Verint Workforce Optimization solution inside and out and continues to serve as a leading provider of the Verint offering by providing turn-key capabilities for an exceptional end-user experience. After installation, Adtech Global remains your valued business partner to ensure you maintain the lowest total cost of ownership (TCO) through ongoing training, annual consulting, and hardware and software upgrades.

Getting started with Adtech Global is easy.  Adtech Global offers Verint demonstrations upon request, with experts standing by to immediately evaluate and recommend the ideal configuration. 


"Adtech Global provided excellent service beginning with the installation of our Verint applications, and has been a valued partner ever since." Kevin Keehan Senior IT Manager Level One Greer, SC USA
“The commitment and professionalism shown by all the Adtech Global team is highly commendable and very much welcomed here in IMT English Heritage." Steven Slade Head IMT Programmes English Heritage Wiltshire, United Kingdom
"Adtech Global's technical expertise was evident when they were able to identify a complex issue quickly and professionally." Bryan Smathers Network Specialist II Federal Credit Union Lake Mary, Florida USA
“Adtech Global has a great number of people working to make sure that their clients and customers are well taken care of.” Jim Foster VP Operations TOS Ltd. Markham, Ontario Canada
“During our WFM implementation, they were able to communicate to all parties effectively and ensure our project was on track through the ability to coordinate meetings and updates with an uncanny ease.” Jim Foster VP Operations TOS Ltd. Markham, Ontario Canada
More

FAQs

  • My company has locations all over the world. Is there a way that Adtech Global can provide quality service to all of my locations?

    Yes. Adtech Global has been a global solutions provider for 10 years. With 5 locations across the world, we guarantee the same great service, no matter what location.

  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Our team of experts knows the importance of assurance and trust you need from your technology partner throughout all your turnkey solutions. Adtech Global offers flexible and highly scalable blend of services to bring value to every solution, technology that are leaders in their industry, customer service representatives committed to providing the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

© 2000 - 2014 Adtech Global