Customer Testimonials


Customer Testimonials

Fast Support Resolution

"We are very pleased with the resolutions we have seen from your support team. Your technical expertise was evident when you were able to identify a complex issue quickly and professionally. We look forward to working more with Adtech Global on future Verint upgrade projects."
Bryan Smathers Network Specialist II Federal Credit Union Lake Mary Florida USA

Contact Center Expertise

“The commitment and professionalism shown by all the Adtech Global team is highly commendable and very much welcomed here in IMT English Heritage. We set a tough task and you met it without flinching. As a customer, we could not ask for more.  Many thanks and well done!”
Steven Slade Head IMT Programmes English Heritage Wiltshire United Kingdom

Engineers Have Been Outstanding

"Adtech Global has been the perfect technology partner to support our growth strategy. Their engineers have been outstanding throughout the entire job and their expertise essential to our project’s success, despite numerous complexities."
Tom Harvey IT Director One Fine Stay London England

Satisfied with Updated System

“The hardware refresh done by Adtech Global was implemented successfully and we are very satisfied with our updated system that will extend the life of our current investment and position ourselves for future upgrades.”
Bernhard Goller Roche Diagnostics GmbH

Hardware Refresh Solution

"Adtech Global offers Molecular Devices customers a great solution to provide a hardware refresh. The Molecular Devices customers will benefit from our increased partnership with Adtech Global."
Frank Haffner Senior Account Manager of Drug Discovery Molecular Devices

Identify Issues Before They Impact Services

“It was quickly evident that Global Monitor has huge potential for us. The greatest value is the solution’s ability to identify issues before they impact our service. We’ve seen a significant difference in the prevention of system issues.”
Tim Gafford Director of IT Infratstructure Medco Health Solutions, Inc.

Design & Development Expertise

“With the need to develop a new generation of high performance HD decoders, Adtech was instrumental in helping us overcome significant design and development challenges, including a very aggressive time-to-market requirement. The end result is a versatile platform designed to push the boundaries of video decoding technology. Adtech aligned multiple field, R&D, logistics and project management resources closely with our team at Bosch Security Systems to implement the 2nd Generation Intel Core i3 processor into a customized solution that supports maximum bit rates for a high number of concurrent video streams, creating a distinct advantage for Bosch in the physical security and surveillance space. Through Adtech’s engineering and production teams, Bosch has introduced IP video decoding technology with industry-leading advances. We look forward to working with Adtech on future programs”
Konrad Simon Product manager Bosch Security Systems Nürnberg Germany

Turn-key ShoreTel Solution

"Adtech delivered a turn-key ShoreTel solution to us on time and on budget. We are pleased with the ShoreTel features like mobility, Outlook integration, bridging, and voicemail-to-email. Adtech's focus on the customer experience showed through during our implementation, and it is great to have Adtech available to us 24x7 whenever we have a question or an issue."
Dwayne Stewart Director of Secondary Marketing One Mortgage Irving Texas USA

Willing to Go the Extra Mile

"We have been a satisfied Adtech customer since 2008. Adtech provided excellent service beginning with the installation of our Verint applications, and has been a valued partner ever since via their outstanding client care. The Adtech team is always willing to go the extra mile to ensure our contact center is running smoothly, even working individually with us outside of their normal business hours. Anytime we have a question or need technical support, we always receive a professional and accurate response very quickly, which allows us to focus our efforts on other important issues."
Kevin Keehan Senior IT Manager Level One Greer SC USA

Competitive Pricing, Robust Products

"Our work with Adtech has always resulted in competitive pricing, robust products and an Adtech team that is very attentive to our needs. Adtech has always been flexible in making adjustments to our specifications, including changing the drive mount plate, adding protective film over the LCD, providing cutouts for PCI cards in the packing foam and locking down the mounting screws. Adtech responds immediately to our technical issue inquiries and provides excellent customer care."
Valentino Herrera Sentry Technical Support Tektronix El Segundo TX USA

Puts All Our Staff at Ease

"Accessing video through Steelbox makes identifying the problem quicker, which puts all of our staff more at ease."
Laverne Chapman Officer & Dispatcher Nicholls State University Thibodaux LA USA

Trusted Partner

"We work with Adtech on a major project. They provide us with products, support and professional services that complement our own in this project and which help differentiate us from competitive solutions. They are a trusted partner to us and we find them to be attentive to our business needs. They provide a valuable service and they are of considerable support to our own commitments and obligations to our customer."
Robert Baynes Operations Director Telindus Camberley England

Communicative Approach

"Adtech's communicative approach ensures that our importance as a customer is never to be underestimated. Adding valuable layers of supply and consultancy to our partnership means that we are happy to include Adtech within our team."
Paul Newman Head of IT LeasedriveVelo Wokingham England

Exactly What We Look For

"Adtech's approach to business was exactly what we look for at Dreams. They take the time to fully understand our business and the challenges we are facing and only then recommend the solution they truly feel will provide us with what we need. Our recent security project was a good example of this where Adtech supplied the Juniper SRX and SSL solution."
Subhash Sreedharan Head of IT Dreams High Wycombe England

High Level of Expertise

"Adtech is a trusted partner who invests time and effort in understanding our exact requirements in order to be able to recommend the most appropriate solution for our IT needs. Their high level of expertise means they play a valuable part in the Endemol IT organization, acting as a virtual part of the team."
Mark Cotterel Head of IT Endemol London UK
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