Adtech Global Support

 

Adtech Global Support

Our Client Service Commitment

Empowering you to stay focused on your business is key to our business. We are committed to providing quality service and support worldwide 24x7x365.

Our philosophy is to provide you with tools and knowledge via training, troubleshooting guides and knowledge based articles to enable your trained personnel to quickly troubleshoot and resolve common problems.

Our goal is to be a continuous part of your success. We are ready to respond quickly to answer any questions or issues you may have.  When you submit a case to Adtech Global, the inquiry is routed to the best qualified technician to resolve the issue.

Our global footprint includes locations in Atlanta, London, Hong Kong and Munich that are focused on supporting your needs. We strive to become your global technology partner by combining our quality-focused design and engineering team with our world-class Professional Services and Technical Assistance Center team to make every interaction a first-class experience. We like to call it the “Adtech Global Experience.”

Our Support Services Include:

Learn more about our global support by contacting us today!

 

"Adtech Global's communicative approach ensures that our importance as a customer is never to be underestimated." Paul Newman Head of IT LeasedriveVelo Wokingham, England
“The Adtech Global remote admin training team was great and we can now administer the system and manage our supervisors effectively.” Michelle Medeiros Senior Call Center Engineer RBS Network Service Delivery Rhode Island USA
“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“The Adtech Global support team has been a valuable asset in guiding a resolution of the installation of WFO on Windows 7 PC's, and our day to day operations!” Kathy Forsythe Telecom Analyst Dell Maryland USA
With Adtech Global’s vast experience and knowledge on the Verint platform, our organization received exceptional WFM training.  Elizabeth Plaza Supervisor, WFM SWBC Texas USA
Not only was Adtech Global helpful prior to training and during training, but their quick turnaround time and dedication to the entire project was especially helpful. Racheal Bell Technical Project Manager Avaya Professional Services USA
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faqs

  • My company has locations all over the world. Is there a way that Adtech Global can provide quality service to all of my locations?

    Yes. Adtech Global has been a global solutions provider for 10 years. With 5 locations across the world, we guarantee the same great service, no matter what location.

  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Our team of experts knows the importance of assurance and trust you need from your technology partner throughout all your turnkey solutions. Adtech Global offers flexible and highly scalable blend of services to bring value to every solution, technology that are leaders in their industry, customer service representatives committed to providing the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

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