Adtech Global Support

 

Adtech Global Support

Our Client Service Commitment

Empowering you to stay focused on your business is key to our business. We are committed to providing quality service and support worldwide 24x7x365.

Our philosophy is to provide you with tools and knowledge via training, troubleshooting guides and knowledge based articles to enable your trained personnel to quickly troubleshoot and resolve common problems.

Our goal is to be a continuous part of your success. We are ready to respond quickly to answer any questions or issues you may have.  When you submit a case to Adtech Global, the inquiry is routed to the best qualified technician to resolve the issue.

Our global footprint includes locations in Atlanta, London, Hong Kong and Munich that are focused on supporting your needs. We strive to become your global technology partner by combining our quality-focused design and engineering team with our world-class Professional Services and Technical Assistance Center team to make every interaction a first-class experience. We like to call it the “Adtech Global Experience.”

Our Support Services Include:

Learn more about our global support by contacting us today!

 

“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“Adtech Global has a great number of people working to make sure that their clients and customers are well taken care of.” Jim Foster VP Operations TOS Ltd. Markham, Ontario Canada
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faqs

  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Adtech Global offers flexible and a highly scalable blend of services to bring value to every solution to provide the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

  • What products and services do you offer?

    At Adtech Global, we are predominantly a services company helping businesses leverage and advance their technology to focus on their core competency while improving operations and customer service. We have been a master distributor and services partner for the Verint Impact 360 contact center software for over 15 years. We are also a certified services partner for the Avaya WFO contact center software and create customized hardware solutions for Independent Software Vendors and companies seeking a hardware partner.

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