Professional Call Center Services

Our portfolio of professional call center services goes beyond just deployment. We offer a variety of professional services to implement, train and integrate your new contact center software solution. Through proven methodology, our services team has become a go-to for end-users and partners over the globe.

implementation services

Implementation Services

Adtech Global’s experienced implementation engineers, project managers and technical specialists are trained in the complexities of integrating Verint and Avaya Customer Engagement Optimization solutions.

Training

Whether onsite or remote, Adtech Global offer’s comprehensive and customized training services aimed at targeting both new and existing users.

wfo training
applicationhealthcheck

Application Health Check

The Application Health Check is a remote review of your current WFO application configurations. Once complete, an Adtech Global expert provides tactical recommendations to improve your contact center operations.

Technical Hardware Audit

Enlist our engineers to analyze and report on the status of your contact center hardware. This service audits hard drives, voice cards, event viewer errors and more.

technicalhardwareaudit
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