Needs Assessment


Needs Assessment

Ensuring your vision becomes a reality

Beginning with a collaborative discovery discussion with your team, Adtech Global will outline the full scope of your project. Whether it is developing application-specific hardware, leveraging cutting edge technology like our Verint and ShoreTel products, outlining installation and maintenance requirements, or designing a go-to-market strategy, Adtech Global will design a customized, total solution for your company utilizing a systematic, proven approach.

Once we define the challenges and collaborate on your unique, comprehensive strategy, Adtech Global will rely upon its proven methodology and the best practices to fit your needs and ensure your vision becomes a reality.

Needs Assessment Services

Needs Assessment Services

  • Engagement Model
  • Proof of Concept
  • Material Planning to define component selection
  • Review forecasts, stocking requirements and customer-owned inventory
  • Review market environment
  • Examine business and technical issues
  • Establish quality standards based on customer requirements
  • Determine benchmarks and criteria for success



"Adtech Global's communicative approach ensures that our importance as a customer is never to be underestimated." Paul Newman Head of IT LeasedriveVelo Wokingham, England
“The Adtech Global remote admin training team was great and we can now administer the system and manage our supervisors effectively.” Michelle Medeiros Senior Call Center Engineer RBS Network Service Delivery Rhode Island USA
“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“The Adtech Global support team has been a valuable asset in guiding a resolution of the installation of WFO on Windows 7 PC's, and our day to day operations!” Kathy Forsythe Telecom Analyst Dell Maryland USA
With Adtech Global’s vast experience and knowledge on the Verint platform, our organization received exceptional WFM training.  Elizabeth Plaza Supervisor, WFM SWBC Texas USA
Not only was Adtech Global helpful prior to training and during training, but their quick turnaround time and dedication to the entire project was especially helpful. Racheal Bell Technical Project Manager Avaya Professional Services USA


  • My company has locations all over the world. Is there a way that Adtech Global can provide quality service to all of my locations?

    Yes. Adtech Global has been a global solutions provider for 10 years. With 5 locations across the world, we guarantee the same great service, no matter what location.

  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Our team of experts knows the importance of assurance and trust you need from your technology partner throughout all your turnkey solutions. Adtech Global offers flexible and highly scalable blend of services to bring value to every solution, technology that are leaders in their industry, customer service representatives committed to providing the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

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