Needs Assessment


Needs Assessment

Ensuring your vision becomes a reality

Beginning with a collaborative discovery discussion with your team, Adtech Global will outline the full scope of your project. Whether it is developing application-specific hardware, leveraging cutting edge technology like our Verint and ShoreTel products, outlining installation and maintenance requirements, or designing a go-to-market strategy, Adtech Global will design a customized, total solution for your company utilizing a systematic, proven approach.

Once we define the challenges and collaborate on your unique, comprehensive strategy, Adtech Global will rely upon its proven methodology and the best practices to fit your needs and ensure your vision becomes a reality.

Needs Assessment Services

Needs Assessment Services

  • Engagement Model
  • Proof of Concept
  • Material Planning to define component selection
  • Review forecasts, stocking requirements and customer-owned inventory
  • Review market environment
  • Examine business and technical issues
  • Establish quality standards based on customer requirements
  • Determine benchmarks and criteria for success



“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“Adtech Global has a great number of people working to make sure that their clients and customers are well taken care of.” Jim Foster VP Operations TOS Ltd. Markham, Ontario Canada


  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Adtech Global offers flexible and a highly scalable blend of services to bring value to every solution to provide the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

  • What products and services do you offer?

    At Adtech Global, we are predominantly a services company helping businesses leverage and advance their technology to focus on their core competency while improving operations and customer service. We have been a master distributor and services partner for the Verint Impact 360 contact center software for over 15 years. We are also a certified services partner for the Avaya WFO contact center software and create customized hardware solutions for Independent Software Vendors and companies seeking a hardware partner.

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