Let Adtech Remotely Monitor, Diagnose and Repair Your I.T. Problems
Adtech offers the Global Monitor managed service to predict, isolate and diagnose problem occurrences and anticipate capacity shortfalls for your entire system. This revolutionary solution remotely monitors customers' mission-critical infrastructure 24x7 including hardware, operating systems and Verint and non-Verint applications.
The unobtrusive architecture of Global Monitor allows the service to be implemented in just 2 days with minimal involvement required of your IT resources. Global Monitor has a very small, secure product footprint, which does not impact your business system or IT department. Maintaining historical data -- including usage on systems, disks, networks and applications -- helps administrators to identify trends and troubleshoot problems for effortless internal and external measurement and reporting.
With Global Monitor, your service is equipped with Adtech experts who use Global Monitor's cost-effective and unobtrusive architecture to free up your valuable staff to be proactive and focus their efforts on problem resolution whenever mission-critical alarms are encountered. Adtech delivers increased productivity to your system administrator and staff by providing end-to-end operations and availability management, troubleshooting, support and problem resolution, working with your team or independently, on-site or remotely.
See more on Global Monitor here.
Monitoring Services:
- Customized technical & executive summary reports
- Immediate alerts
- Remote or On-site Resolution
- Monitoring of Hardware and Operating System
- Monitoring of Event log reports
- Monitoring of Verint Applications