Software Application Specific Monitoring

Unlike most monitoring applications, Global Monitor is designed to be customized to your specific software applications to ensure they are working effectively at all times. With capabilities to alert your technical team of any negative trends or problem occurrences, your team can gain real-time insight into any existing software issues.  

Proven to improve your entire system performance and up-time by monitoring hundreds of software, hardware and OS data points throughout your system, your IT staff is able to focus on other job responsibilities.

  • global monitorWholistic: Global Monitor focuses on your unique software environment while also alerting on hardware and operating system issues.
  • Customized: The service is configured for your environment, modifying alerts based on average thresholds identified by the team.
  • Priority Level Driven: You choose what is monitored, which alerts should be immediate, who should get them, and how often or what time of day.
  • Proactive: React to future issues as you detect where problem areas exist and when they occur.
  • Professional Consulting: Receive professional review, recommendations and consulting
  • Universal: Can be designed for any hardware or software applications
  • Data Security: Only metrics surrounding the data is collected .  No propriety data, including Verint data and voice files, is collected.

Our monitoring service allows your business to proactively react to future issues as you detect where problem areas exist and when they occur. Whether you work in a small business, large enterprise or contact center space, Adtech Global's monitoring services can offer the peace of mind of knowing the status of your hardware and software applications at all times.

Global Monitor is pre-configured for the entire Verint solution.  Learn about Global Monitor for Verint.

“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“Adtech Global has a great number of people working to make sure that their clients and customers are well taken care of.” Jim Foster VP Operations TOS Ltd. Markham, Ontario Canada


  • What sets Adtech Global apart from other technology solutions providers?

    Adtech Global's best-of-breed technology combined with our people and our services allows your business to run more efficiently with robust technology and a total solution package. Adtech Global offers flexible and a highly scalable blend of services to bring value to every solution to provide the highest quality service for all of our customers, and complete project management around all aspects of our solutions.

  • What products and services do you offer?

    At Adtech Global, we are predominantly a services company helping businesses leverage and advance their technology to focus on their core competency while improving operations and customer service. We have been a master distributor and services partner for the Verint Impact 360 contact center software for over 15 years. We are also a certified services partner for the Avaya WFO contact center software and create customized hardware solutions for Independent Software Vendors and companies seeking a hardware partner.

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