Watch how Global Monitor works
Global Monitor has been engineered around the Verint solution. The service is ready to alert on all Verint voice and data problem occurences and negative trends throughout all applications from Impact 360 Workforce Management to Impact 360 Voice of the Customer.
- Customized: The service is configured for your Verint environment, modifying alerts based on average thresholds identified by the team.
- Proactive: Global Monitor arms your business with insight into the status of your Verint applications, hardware and operating systems.
- Priority Level Driven: You choose which alerts should be immediate, who should get them, how often and when.
- Extension of your IT Team: With our service monitoring your entire system, your IT staff is able to focus on other job responsibilities.
- Data Security: Only metrics surrounding the data is collected . No propriety data, including Verint data and voice files, is collected.
- Improved System Performance: Proven to improve performance and up-time by monitoring hundreds of data points throughout your system.