Enterprise Mobility


Enterprise Mobility

Redefine the Mobile Workforce and Put the
Power of the Desk Phone in Your Employees' Pockets

ShoreTel's mobility solution makes businesses smarter with a uniquely distributed architecture, keeping employees fully connected wherever they go.

ShoreTel Mobility extends voice and Unified Communications (UC) applications to a wide range of mobile handsets and tablets for fully converged device connectivity for both business and personal communications. Fast and automatic network handover helps optimize cost, call quality and battery life, which is seamless to the end-user. ShoreTel allows your mobile workforce to be more productive — whether they’re on the other side of the globe or simply on another floor of the building.


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“The Adtech Global remote admin training team was great and we can now administer the system and manage our supervisors effectively.” Michelle Medeiros Senior Call Center Engineer RBS Network Service Delivery Rhode Island USA
"With Adtech Global’s vast experience and knowledge on the Verint platform, our organization received exceptional WFM training."  Elizabeth Plaza Supervisor, WFM SWBC Texas USA
Not only was Adtech Global helpful prior to training and during training, but their quick turnaround time and dedication to the entire project was especially helpful. Racheal Bell Technical Project Manager Avaya Professional Services USA
“Adtech Global’s patient and friendly instructors provided “education” vs “training” and equipped our team with knowledge we can apply in the contact center daily.” Ambrosia Belville Workforce Analyst McKesson San Francisco, CA USA
“The trainers at Adtech Global know the product well. It was nice to have had such a knowledgeable teacher that was clearly very familiar with the solutions.” Letisia Castleberg Client Services Technical Analyst Great Lakes Higher Education Loan Services, Inc. WI USA
“The training instructors at Adtech Global are great! In addition to providing an in-depth course around the solution, they took the time to answer all of our questions thoroughly.” Tracy Buster Customer Care Manager Champion Energy Services TX USA
“The training instructors do a great job covering all aspects of WFO – whether application or knowledge based, they know how to enable our team to leverage the WFO solution.” Donnie Gravley Sr. Manager Program Integration & Training Shellpoint Mortgage SC USA
“The Pemco team agreed that our Adtech Global instructor was the best WFM trainer we have ever had." Naomi Fujita Workforce Analyst PEMCO Mutual Insurance Company WA USA
"Adtech Global was knowledgeable in every aspect of WFM and also had real life experiences in many areas of contact center operations." Naomi Fujita Workforce Analyst PEMCO Mutual Insurance Company WA USA
"Along with learning about the specific tools within WFM, we learned the benefits and impacts those tools can have within the organization.” Naomi Fujita Workforce Analyst PEMCO Mutual Insurance Company WA USA
"Our trainer was able to create an engaging and interactive training experience for all participants." Mandy Research Analyst Oregon DMV Oregon United States
“The trainer from Adtech Global delivered a very informative, interactive and engaging session for our team.” Consultant A Large Credit Card Company USA
“Adtech Global provided us with an expert trainer who was not only extremely knowledgeable about the product, but also entertaining and engaging in the way he presented it.” Systems Engineer A Large Credit Card Company USA
"Adtech Global’s ability to adjust and think quickly ensured a successful training experience." Eva Della-Motta Reliance Home Comfort Canada
"Adtech Global’s services team went the extra mile to provide helpful training for a successful upgrade and implementation. We greatly appreciate their efforts!" Roger Newton Cambia Health Solutions Portland, OR
"Adtech Global had a wonderful implementation and training program, and they continue to be an excellent resource for questions and assistance even 9 months later." Kristine Hartkopf Customer Support Center Manager Freeman Grand Prairie, Texas USA
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