Site Search

Contact Center Solutions

One source for contact center hardware, software and services

Adtech Global has been delivering contact center solutions for more than a decade using our unparalleled expertise and superior support capability. Adtech Global has worked with hundreds of contact centers worldwide to bring them the most robust, cost-effective solution to optimize their workforce and their technology.

Click on the sections of the graphic below to learn more.

Contact Center IP Telephony	20%	/contact-center-ip-telephony-1	Contact Center IP Telephony Our Enterprise Contact Center Solution easily connects internal and external customers to the right agent at the right time eliminating costs and increasing customer experiences.
Workforce Optimization	20%	/workforce-optimization	Workforce Optimization Enable organizations of all sizes to record, capture, analyze and act on the voice of the customer to optimize customer experiences.
Monitoring Service	20%	/global-monitor-service	Monitoring Service Adtech Global offers the only solution to monitor your entire Verint solution in real time, sending immediate alerts and regular reports.
Optimized Hardware	20%	/optimized-hardware	Optimized Hardware Enhance your contact center systems with our Verint-optimized rack server and expansion chassis, guaranteed best value.
Cloud Contact Center	20%	/cloud-contact-center	Cloud Contact Center Move the most complex, costly and time-consuming aspects of your IT infrastructure into a cloud environment to simplify your operations and cut expenses.

Contact Center Services

“"Their high level of expertise means they play a valuable part in the Endemol IT organization, acting as a virtual part of the team."” Mark Cotterel Head of IT Endemol London, UK

“"Adtech Global takes the time to fully understand our business and the challenges we are facing."” Subhash Sreedharan Head of IT Dreams High Wycombe, England

“"Adtech Global's communicative approach ensures that our importance as a customer is never to be underestimated."” Paul Newman Head of IT LeasedriveVelo Wokingham, England

“"Adtech Global provided excellent service beginning with the installation of our Verint applications, and has been a valued partner ever since."” Kevin Keehan Senior IT Manager Level One Greer, SC USA

Does Adtech Global provide any service to monitor my entire system, including my Verint applications?

Yes. Adtech Global offers a revolutionary managed service called Global Monitor which predicts, isolates and diagnoses problem occurrences and anticipates capacity shortfalls for your entire system. Read more about Global Monitor here.
How can Adtech Global add value to my Verint purchase?

Today, Adtech Global offers every type of service you need for your Verint solution and for more than ten years, Adtech Global has successfully delivered complete, total solutions. From first class implementation, consulting, hardware configuration, to our 24/7 customer care teams, Adtech Global helps ensure your Verint solution is running most efficiently with little interruption to your business. Adtech Global reduces your up-front hardware investment by offering platforms that take up less rack space at a price not matched by other vendors. Our in-house design and manufacturing capabilities combined with our world-class expertise in computer telephony integration, makes Adtech Global the worldwide leader in providing quality “start to finish” solutions.

View more FAQs Home

Site Map

Site Search

Contact Center Solutions

One source for contact center hardware, software and services

Click on the sections of the graphic below to learn more.

FAQs

Does Adtech Global provide any service to monitor my entire system, including my Verint applications?

How can Adtech Global add value to my Verint purchase?