Cloud Contact Center Solution

 

Cloud Contact Center Solution

Experience Stratx

The full suite of Verint's Workforce Optimization solutions can now be experienced in a cloud environment to simplify operations and cut expenses—while integrating with any ACD/PBX.

Your complete Verint WFO operations—including servers, hardware, software and services—are managed 24x7 in a secure data center, eliminating the need to purchase software and servers, and avoiding the extensive time to manage each.

Instead, contact centers pay a simple, per-agent monthly license fee with the flexibility to scale their services up or down without the price of management and operations.

 

Enjoy Stratx Benefits:

  • Affordable, monthly subscription
  • Save on operating and management costs
  • Remain up-to-date with latest Verint version
  • Fast implementation by Verint experts
  • Utilize IT resources more efficiently
  • Scale up or down quickly and affordably
  • Ensure your data is protected in our state-of-the-art secure environment

View the Stratx brochure here

Learn about the security of the Stratx solution here

Adtech Global's Stratx Communicates Seamlessly With Any Onsite PBX/ACD


Cloud-based Verint

 

Applications Available Today
 


"Adtech Global provided excellent service beginning with the installation of our Verint applications, and has been a valued partner ever since." Kevin Keehan Senior IT Manager Level One Greer, SC USA
“The commitment and professionalism shown by all the Adtech Global team is highly commendable and very much welcomed here in IMT English Heritage." Steven Slade Head IMT Programmes English Heritage Wiltshire, United Kingdom
"Adtech Global's technical expertise was evident when they were able to identify a complex issue quickly and professionally." Bryan Smathers Network Specialist II Federal Credit Union Lake Mary, Florida USA
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FAQS

  • How is my data secured in the cloud?

    Adtech Global requires that all users have a valid username and password to access the data. We utilize industry standard Secure Socket Layer (SSL) encryption to secure data as it travels back and forth to the Adtech Global cloud.

  • Does the cloud-based WFO solution meet PCI compliance?

    Verint provides the tools necessary for your company to be PCI compliant, however Verint is not PCI compliant. Unlike premise-based offerings, Adtech Global's cloud-based WFO includes basic encryption when data is in transit or at rest.

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