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"Adtech Global's communicative approach ensures that our importance as a customer is never to be underestimated." Paul Newman Head of IT LeasedriveVelo Wokingham, England
“The Adtech Global remote admin training team was great and we can now administer the system and manage our supervisors effectively.” Michelle Medeiros Senior Call Center Engineer RBS Network Service Delivery Rhode Island USA
“Adtech Global’s services team is fantastic! They are so reliable and quick that we will continue to lean on them all for all of our WFO needs.” Jack Sheeley Network Engineer II Commerce Bank Missouri USA
“The Adtech Global support team has been a valuable asset in guiding a resolution of the installation of WFO on Windows 7 PC's, and our day to day operations!” Kathy Forsythe Telecom Analyst Dell Maryland USA
With Adtech Global’s vast experience and knowledge on the Verint platform, our organization received exceptional WFM training.  Elizabeth Plaza Supervisor, WFM SWBC Texas USA
Not only was Adtech Global helpful prior to training and during training, but their quick turnaround time and dedication to the entire project was especially helpful. Racheal Bell Technical Project Manager Avaya Professional Services USA


  • How is my data secured in the cloud?

    Adtech Global requires that all users have a valid username and password to access the data. We utilize industry standard Secure Socket Layer (SSL) encryption to secure data as it travels back and forth to the Adtech Global cloud.

  • Does the cloud-based WFO solution meet PCI compliance?

    Verint provides the tools necessary for your company to be PCI compliant, however Verint is not PCI compliant. Unlike premise-based offerings, Adtech Global's cloud-based WFO includes basic encryption when data is in transit or at rest.

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